These terms and conditions form an integral part of the Agreement and exclude the customer’s own terms and conditions. Deviations are only valid if agreed in writing. The customer explicitly acknowledges that they have read and fully accept these terms and conditions without reservation.

1. Order Acceptance and Cancellation:
   An order, including any order placed by our agents or representatives, is only binding when explicitly accepted by us in writing. All cancellations of orders must be submitted in writing.

2. Retention of Title and Risk Transfer:
   The goods delivered remain the property of the seller until full payment, including principal, interest, and applicable charges, has been received. Risk transfers to the buyer upon conclusion of the agreement.
   Delivery shall occur within the agreed timeframe. Shipment costs and insurance are included in the contract price unless otherwise stated.
   The buyer must ensure that the delivery location is accessible and that goods can be received in a normal manner. If these conditions are not met, the buyer is liable for all related costs, including damages, waiting time, storage, and preservation of the goods. If the buyer unfairly refuses delivery, the seller is entitled to sell the goods to a third party without prejudice to claims for damages.

3. Inspection of Goods:
   The buyer must inspect goods immediately upon delivery. Any deficiencies must be reported as soon as possible, and no later than 10 calendar days after delivery, by registered letter to the seller. After this period, the seller is only liable for hidden deficiencies that render the goods unusable for their intended purpose, provided the goods have not been processed and the seller knew or should have known about the deficiencies.

4. Payment Terms and Late Payment:
   Unless otherwise agreed in writing, invoices are payable within 30 calendar days of the invoice date. In the event of late or partial payment, the outstanding amount shall automatically incur an annual interest rate of 12% and a flat-rate compensation of 10%, with a minimum of 40 EUR. Each instance of non-payment makes all outstanding invoices immediately due and payable and entitles the seller, after notice of default, to suspend future deliveries or terminate the agreement without prejudice to the right to claim compensation.
   The seller is not liable for any damages resulting directly or indirectly from the supplied goods, except in cases of gross negligence or willful misconduct. Liability is in all cases limited to the invoice value of the delivered goods. The seller is not responsible for errors by appointees; in such cases, the buyer must address the appointees directly.

5. Failure to Fulfil Obligations:
   If a party fails to fulfil its contractual obligations, the other party is entitled, after notice of default, to suspend or terminate the agreement without judicial intervention if the default is not remedied within eight working days, without prejudice to the right to compensation.

6. Severability:
   The invalidity of any clause does not invalidate the entire agreement. Parties agree to replace any invalid clause with a valid clause that reflects the original intent as closely as possible.

7. Governing Law:
   All agreements are governed by Polish law.